Hello,
This is my first post regarding troubleshooting Fortigate devices.
To troubleshoot the Fortigate VPN configuration we will use the following commands:
#diag debug enable
#diag debug console timestamp en #this command shows the time-stamp
#diag debug app ike -1 <- used for v4.0MR1 #diag vpn ike log-filter dst-addr4 <-used from v4.0MR2 to the latest version #diag debug app ike -1<IP_PEER> <- is the ip of the remote peer.
To disable the VPN logging we can use:
#diag debug disable
#diag debug console timestamp dis
#diag debug app ike 0
The following commands show the active VPN tunnels:
#diag vpn tunnel list
#diag vpn gw list
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I think the support could be improved. I had lost connection to the server, and all of a sudden I had my access after my billing. It is worth mentioning that the support is rather helpful. I explained the situation, and they promised to fix the problem by giving me additional credit.
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